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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CL Clark

August 16, 2026

5  out of  5
rating by CL Clark
"Andy goes above and beyond to serve my insurance needs. I am so grateful for her timely responses and that she even does respond to me! She's a caring professional whom I appreciate very much!"
We responded:
"Thank you for the kind words. Andy plays a very important role in our agency. It is her mission to help guide you and follow your claim as you navigate the claims process. Thankful for wonderful customers like yourself! "
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Jaydehn ayala

August 13, 2026

5  out of  5
rating by Jaydehn ayala
"Roxanne Haug is truly the BEST! She has been incredibly helpful, professional, and genuinely cares about her clients. She made the whole insurance process so much easier and was always there to answer my questions and help me out. I couldn’t ask for a better service . Highly recommend to anyone looking for someone they can trust! 🙌🏼"
We responded:
"Thanks so much for the amazing review, Jaydehn! We really appreciate your support here in Sanger. Just reach out anytime if you need us - we’re here for you. "
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s Tribble

August 13, 2026

5  out of  5
rating by s Tribble
"Always helpful and nice. They really care and go out of their way to help my family."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Sanger to know you had such a great experience with us. "
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Rick Flores

August 6, 2026

5  out of  5
rating by Rick Flores
"Best insurance staff ever!!"
We responded:
"Thank you Rick! Always a pleasure working with you."
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Reza Malek

August 6, 2026

5  out of  5
rating by Reza Malek
"Highly recommended.
Great people to work with.
Samantha and rest of the team are fantastic."
We responded:
"Thank you! We love working with you and appreciate you!"
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Courtney Smith

July 21, 2026

5  out of  5
rating by Courtney Smith
"Absolutely the BEST agent out there! They truly care and take the time to go over everything in detail! This is family and they treat you as such! We recently switched over from another State Farm agent and should have done it sooner! They CARE!"
We responded:
"Thank you for the kind words. We enjoy working with you on all your insurance needs. "
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ursala duong

July 19, 2026

5  out of  5
rating by ursala duong
"Joanne has been such a pleasure to speak to, and she helped me set up my insurance plan with ease. Thanks for y’all’s help!"
We responded:
"You are so very welcome. Glad to get to work with you. Always a pleasure!"
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Tony and Barb Erlandson

July 11, 2026

5  out of  5
rating by Tony and Barb Erlandson
"5 stars ⭐️ isn’t enough for this office. They are prompt, attentive and always at the end of the phone when you have a question. They contacted me before I received a notice that my insurance payment would be increasing. They went over our policies line by line to make certain we understand and have the coverage we need and eliminate the things that we don’t. I say thank you each time I talk to them because I feel like my business is valued to them. They create an air of familiarity and comfort so you never hesitate to reach out when needed! Make the call and switch to this office. Best call you’ll make❤️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rachel Howard

June 29, 2026

5  out of  5
rating by Rachel Howard
"Very professional office and so glad I have them in my corner!"
We responded:
"Thank you Rachel! We look forward to working with you for years to come."
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Tweedi Jones

June 4, 2026

5  out of  5
rating by Tweedi Jones
"We love this place !! A question asked ? It’s answered! Great staff !! Family owned 💛💜Thank you Danielle for all you do for us 💓Tweedi Jonez"
We responded:
"Thanks so much for the fantastic rating, Tweedi! We are so glad you had a positive experience with us here on State Farm Agent Roxanne Haug’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jade Green

May 4, 2026

5  out of  5
rating by Jade Green
"I ABSOLUTELY LOVE LOVE this group of ladies. Unfortunately we got canceled end of month for daughters accidents. They go to bat for you!!! And we were able to be put on a different level. These ladies Work their butts off for you!! They are there even when you just need a shoulder or guidance. I cannot tell you how much they are worth having as part of your insurance needs!!! Thanks ladies so much!!!"
We responded:
"Very nice of you to leave a review. You are important to us! Thank u for being so kind and understanding always 💓 so glad we were able to work it all out. "
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Francesca Bleys

April 29, 2026

5  out of  5
rating by Francesca Bleys
"Joanne is the best! She answers any and all emails promptly and is a genuine pleasure to communicate with."
We responded:
"Thank you so much for the review 💗 Joanne really takes her time and makes sure your questions are answered and any needs are immediately addressed. We appreciate your confidence in my Agency."
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Jonathan Williams

March 25, 2026

5  out of  5
rating by Jonathan Williams
"They are always on top of everything that they do and say, they treat you like family. I've been with state farm for over 20 years now and the service is on point for me.."
We responded:
"We love working with you Jonathan and we always appreciate your swinging by to say hi and the occasional treats you surprise us with."
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Mrudula J

February 18, 2026

5  out of  5
rating by Mrudula J
"My agent is Danelle McCullum

This is a family run State Farm office
I have been with them for approximately one year now

Working with Danelle is a breath of fresh air. She is knowledgeable, patient, and truly cares about finding the best coverage. It is rare to find someone so professional yet so personal.

Danelle is always quick to respond to any questions or concerns, which helps manage my policies.

As it’s family run business at this State Farm office; I love that if Danelle is out, one of the other agents responds and available by texts."
We responded:
"Greetings Mrudula, Thank you for taking the time to share your experience. We're thrilled that Danelle left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us soon!"
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Ric Toyer

February 5, 2026

5  out of  5
rating by Ric Toyer
"Excellent prompt service."
We responded:
"Dear Ric, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Thanks again!"
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Carla Branson

February 4, 2026

5  out of  5
rating by Carla Branson
"Great service, very nice, very helpful"
We responded:
"Hello Carla, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
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DAVID DUNAFAN

January 8, 2026

5  out of  5
rating by DAVID DUNAFAN
"They are like family! Bobbie always takes care of my family changes etc!"
We responded:
"Thank you David. Your review means alot to my office. You are like family to us as and we value the relationship. "
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Ralph Haley

December 24, 2025

5  out of  5
rating by Ralph Haley
"They treat you like family they go beyond what any ins. I've ever had. They know you by name. Highly recommend them."
We responded:
"We appreciate your review, Ralph! We are delighted to know you had a great experience with our State Farm office. If you ever need ANY assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Farley anderson

December 19, 2025

5  out of  5
rating by Farley anderson
"Very pleasant to talk too and very thorough."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nichole Baldwin

December 12, 2025

5  out of  5
rating by Nichole Baldwin
"Amazing people. They were super welcoming and very accommodating while assisting me work through a benefit policy. They were quick, made it very easy and kept up with it every step of the way. Even when I called the corporate number to file, they contacted me shortly after to make sure they were able to get everything done so I wouldn't have to worry about doing it myself. The office pups are a plus too!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know we were able to help during a not-so-great situation. If you ever have any questions or need assistance, we’re here to help!"
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Kenneth Williams

October 6, 2025

5  out of  5
rating by Kenneth Williams
"Best insurance agency in Denton county,I know some might say they’re just like the others but no they’re NOT I’ve tried the others"
We responded:
"Thank you Kenneth!! We appreciate you!"
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Walt T

August 7, 2025

5  out of  5
rating by Walt T
"Roxanne is super helpful and very knowledgeable. Great office staff as well. I would highly recommend her. THANK YOU!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hailey Bell

May 22, 2025

5  out of  5
rating by Hailey Bell
"If car insurance were an Olympic sport, Bobbie would have at least three gold medals, a silver in paperwork speed, and an honorable mention for most creative metaphors explaining deductibles.

Not only did she explain things clearly, she even pretended not to judge me when I asked if my car was still covered after hitting a raccoon, a mailbox, and possibly my own dignity—all in one night.

10/10 would let them insure my terrible driving decisions again."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Proctor

May 21, 2025

5  out of  5
rating by David Proctor
"The best place to get insurance and the most friendly and positive people to deal with. Honest and Home Town people! I’ve been a member for years and will always support them."
We responded:
"We appreciate your review, David! We are so delighted to have you as our insured. It's been great getting to know you over the years. "
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Jeremy Trietsch

May 17, 2025

5  out of  5
rating by Jeremy Trietsch
"They are amazing. Danelle is extremely helpful and knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"